To Place an Order
By Telephone
Call 1-800-787-6434 to order from anywhere in the continental U.S.A.,
Alaska and Hawaii,
Hours Monday through Friday from 9:00 A.M. to 6:00 P.M. EST. Half a day Saturday
To order from outside the United States, call 1-860-651-1349.
MIDI Classics Online Store Front
Our online store is now open for business. Product pages all link to our
existing web site. The main links are:
Search ·
Product List ·
Basket Contents ·
Order Form ·
Customer Login ·
Customer Add Form
We process your credit card manually when your order is ready to ship,
not instantly. Customers can set up an
account to speed repeat orders.
To Order By Mail
Use this handy Order Form. You can download it with
with our latest price list.
By Fax
Fill in an order form and fax it to
(860)651-4373. It works!!
By e-mail
Secure SSL 128bit encrypted transactions are here! You can also e-mail to get
the ball rolling with your name, address, and items needed.
Then call or fax to make payment arrangements.
mcsales@midi-classics.com
Payment
We take most major credit cards, PayPal, cash, checks, money orders, wire
transfers, C.O.D.s and Purchase Orders.
Paypal - NEW
We now accept Paypal payments. Credit card payments to a Paypal account are
subject to a 3% fee to cover processing costs.
Please send payment to mcsales@midi-classics.com.
Credit Cards - VISA, MasterCard, American Express, Discover
Please supply your biiling address and three digit security code in
addition to your credit card and expiration date.
Cash/Check
We take cash, check, cashier’s check, money order. Checks over $200.00
are held 10 days to clear. Make checks payable to MIDI Classics. For fastest
shipping on orders over $200.00, please use a charge card, or send a cashier’s
check or money order. Charge orders over $500 must be shipped to the billing
address of the cardholder.
C.O.D. Orders
Include full purchase price plus shipping and handling and $6.50 C.O.D.
fee. For C.O.D. orders over $100.00, please pay cash, money order, or cashier’s
check when delivered (no personal checks). Over $200.00 send a 25% deposit.
There are no international C.O.D.s.
Purchase Orders - corporate, government and School upon approved credit.
2% Surcharge for 30 day payment. Additional 2% per month surcharge for late payment.
Wire Transfers
We will email you our banking details upon request. Please add $20 to your total
to cover our bank's fee for incoming wire transfers.
Shipping & Handling
If ordering online, please select email delivery only for information
products (software and sequences) clearly marked on our web site as email-able.
Hard goods (books, videos, DVDs, audio gear, cables, etc) can not be emailed
and we will ship them the least expensive way, (priority mail or US Airmail)
New Policy - for your protection Insurance Charges
will be added to All shipments, domestic and foreign.
Domestic
- Minimum
- $6.00
- Software
- $6.00 per Order
- Hardware
- Minimum $8, Actual Cost on Heavy Items
APO, FPO, HI, AK, PR and Canada 5%
We seek only to cover our shipping costs. Heavy and bulky items carry a small
shipping surcharge.
International
International Orders shipped Parcel Post Airmail/ Insured
our cost. Airborne Express, FedEx, UPS or DHL quotes on request.
Email us and we'll quote a delivered price.
Rush Service
We ship overnight and 2 day air on customer request. Additional shipping
charges apply. Please ask for a quote. UPS Saturday delivery, if available,
is an extra $12 in addition to overnight charges.
Duties & Taxes
We collect Connecticut 6% sales tax on orders shipped to a Connecticut
address or in-store sales. Overseas customers pay all duties and local taxes.
Some of our suppliers (East West, Tascam and others) charge sales tax on orders
drop shipped within their home states or states where they have a presence. If
you choose for them to ship direct to you. we pass along this sales tax.
Our Return Polcy:
Hardware
If, after consulting with manufacturer technical support,
you cannot resolve any system incompatibilities, return it in 30
days from the shipping date for either a full refund of the product purchase
price, full credit, or exchange (in new, factory fresh, resalable condition)
Please call for an RMA number.
Exceptions
*Opened or used cables, sets of strings, sound cards, and headphones
are non-returnable..
All Creamware, Ultrasone and Mark of the Unicorn products are
non-returnable.
Software and Copyrighted Material
Computer software, sample CDs, books, sheet music, MIDI sequences, videos, and
cassettes are non-returnable.
Defective merchandise may be exchanged for the same title.
Condition
All returned items must be in original packing, complete with warranty card and
owner’s manual, and show no signs of wear or abuse. Refunds do not include
shipping and handling.
Restocking Fee
If you can not install software within 30 days due to system incompatibliity
after calling manufacturer technical support,
we will accept returned software. We will charge a 15% restocking fee on
returned software.
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Prices, specifications and availability subject to change
without notice. Not responsible for typographical errors. All names are
trademarks of their respective holders.
MIDI Classics
Order: 800-787-6434
Fax: 860-651-4373 Tech/Overseas Voice: 1-860-651-1349
E-mail: mcsales@midi-classics.com
Box 311, Weatogue, CT 06089-0311 USA
Copyright © 1995, 2006 MIDI Classics®. Revised November 24, 2006
mcsales@midi-classics.com